How CleanGig works
CleanGig is a marketplace, not an agency. Cleaners run their own businesses and set their own prices — we handle the matching, the payment and the checks that make it safe on both sides.
If you need a cleaner
- 1
Post your job — free
Tell us the type of clean, your suburb, the date and anything the cleaner should know. Photos help. It takes about two minutes and costs nothing.
- 2
Cleaners send you prices
Verified cleaners covering your suburb apply with their price and a message. Check their rating, reviews and past jobs, and ask questions in the app.
- 3
Accept and pay into escrow
When you accept an offer you pay through CleanGig. We hold the money — the cleaner doesn't get it yet, and neither do we.
- 4
Job done, payment released
The cleaner uploads before and after photos. Once the job is marked complete the payment is released and you both leave a review.
What it costs
For clients
- Posting a job: free
- Receiving offers: free
- CleanGig service fee: $5 for your first 3 bookings, then $7
- The cleaner's price: set by them, shown before you accept
For cleaners
- Creating a profile: free
- Applying for jobs: free, no lead fees
- First 3 completed jobs: 0% commission
- After that: 10% of the job value — price your packages with that in mind
CleanGig is not registered for GST, so no tax is added to the service fee.
Changed your plans?
Cancel more than 24 hours before the job and you get every cent back, service fee included. Inside 24 hours you're refunded 50%, because your cleaner has already turned down other work for that slot.
If no cleaner has been assigned yet, cancelling always refunds you in full. If a cleaner doesn't show up, you're refunded in full too.
Everything stays on the platform
Chat, extras and payment all happen inside CleanGig. That's what keeps your job covered by the cleaner's insurance and your money protected — a job arranged off-platform has neither. Sharing phone numbers or email addresses in chat is blocked.